ASQ - Certified Quality Engineer Preparation Course in Egypt

 

The Certified Quality Engineer is a professional who understands the principles of product and service quality evaluation and control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems, application and analysis of testing and inspection procedures, the ability to use metrology and statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, facility with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction.

Management and Leadership

A. Quality Philosophies and Foundations

B. The Quality Management

System (QMS)

1. Strategic planning

2. Deployment techniques

3. Quality information system (QIS)

C. ASQ Code of Ethics for

D. Leadership Principles and Techniques

E. Facilitation Principles and Techniques

F. Communication Skills

G. Customer Relations

H. Supplier Management

I. Barriers to Quality Improvement The Quality System

A. Elements of the Quality System

B. Documentation of the Quality System

C. Quality Standards and

D. Quality Audits

1. Types of audits

2. Roles and responsibilities in audits

3. Audit planning and implementation

4. Audit reporting and follow-up

E. Cost of Quality (COQ)

F. Quality Training

Product and Process Design

A. Classification of Quality Characteristics

B. Design Inputs and Review

C. Technical Drawings and Specifications

D. Design Verification

E. Reliability and Maintainability

1. Predictive and preventive maintenance tools

2. Reliability and maintainability indices

3. Bathtub curve

4. Reliability/safety/hazard assessment tools

Project Management

A. Tools

B. Material Control

1. Material identification, status, and traceability

2. Material segregation

3. Classification of defects

4. Material review board (MRB)

C. Acceptance Sampling

1. Sampling concepts

2. Sampling standards and plans

3. Sample integrity

D. Measurement and Test

1. Measurement tools

2. Destructive and nondestructive tests

E. Metrology

F. Measurement System Analysis (MSA)

Continuous Improvement

A. Quality Control Tools

B. Quality Management and Planning Tools

C. Continuous Improvement Techniques

D. Corrective Action

E. Preventive Action

Quantitative Methods and Tools

A. Collecting and Summarizing Data

1. Types of data

2. Measurement scales

3. Data collection methods

4. Data accuracy

5. Descriptive statistics

6. Graphical methods for depicting relationships

7. Graphical methods for depicting distributions

B. Quantitative Concepts

1. Terminology

2. Drawing statistical conclusions

3. Probability terms and concepts

C. Probability Distributions

1. Continuous distributions

2. Discrete distributions

D. Statistical Decision-making

1. Point estimates and confidence intervals

2. Hypothesis testing

3. Paired-comparison tests

4. Goodness-of-fit tests

5. Analysis of variance (ANOVA)

6. Contingency tables

E. Relationships Between Variables

1. Linear regression

2. Simple linear correlation

3. Time-series analysis

F. Statistical Process Control (SPC)

1. Objectives and benefits

2. Common and special causes

3. Selection of variable

4. Rational subgrouping

5. Control charts

6. Control chart analysis

7. PRE-control charts

8. Short-run SPC

G. Process and Performance Capability

1. Process capability studies

2. Process performance vs. specifications

3. Process capability indices

4. Process performance indices

H. Design and Analysis of Experiments

1. Terminology

2. Planning and organizing experiments

3. Design principles

4. One-factor experiments

5. Full-factorial experiments

6. Two-level fractional factorial experiments