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Dimensions of Quality for Production vs. Service Organizations
A Non stop mode - Think Quality!
Improvement Roadmap
Milton Hershey "Give them quality..."
Passionate about Quality
How to influence change various levels of the organization?
How to lead a successful Lean six sigma - LSS implementation project?
Effectively influence senior management to change, the most difficult situation to deal with.
TQM
ShewHart Chart
The Quality Gurus
Edwards Deming
Steve Jobs
Jack Welch
Worth re-consideration - Think Quality!
Genirichi Taguchi
Romance
